Contact
Reach a person, not a ticket queue.
The desk is staffed around the clock. Write in whichever language you read the site in and the answer comes back in the same one.
Where to find us
Telegram
Our support portal answers the common questions on a tapped menu and puts anything else straight in front of the desk.
@CFXMarkets_bot
TikTok
Short explainers on how copy trading works, what a spread actually costs you, and what the platform does underneath.
@cfxmarkets
Write to the support desk about your account, a deposit, a withdrawal or an open position.
support@cfxmarkets.app
Phone
Call the desk if you cannot reach the platform and need to manage a position.
+41 41 562 34 06
Write to the right desk
Four addresses, so your message lands with the people who can answer it. Include your account identifier and we can act on it straight away.
- Client supportAccounts, deposits, withdrawals, copy trading and anything on the platform.support@cfxmarkets.app
- ComplaintsFormal complaints, acknowledged within five business days.complaints@cfxmarkets.app
- LegalQuestions about our terms, our policies or the operating entity.legal@cfxmarkets.app
- PrivacyAccess, correction and deletion requests under the privacy policy.privacy@cfxmarkets.app
Registered office
CFX Holdings LimitedZakynthou 10, Flat 2, 1040 NicosiaCyprus
HE 249088
Post sent to the registered office reaches the company, but email or Telegram will always be faster.
Read the legal documents